Privacy Policy

 

Atlantis Hydroponics™ holds our customers' right to privacy in the highest regard. We want our customers to have a safe and confident shopping experience with every visit. To ensure this, personal information such as names, addresses, email accounts, and phone numbers are kept completely confidential. When ordering, we ask our customers to provide their personal information so that we can fill product orders properly, respond to inquiries, and ensure a satisfactory shopping experience. Should you wish not to provide this information, please keep in mind that we will not be able to contact you about your order information, shipping questions, etc. We respect your privacy and appreciate your trust in the fact that we will never disclose any information to a third party vendor, unless absolutely necessary to complete and fill your order.

In an effort to make your online shopping experience as trouble free as possible, Atlantis has adopted a new layer of security in its packaging and shipping routine. Occasionally mistakes occur, resulting in the customer not receiving all or part of their purchase. Going forward every outgoing order is digitally videoed with a time stamp (date, time and order number). This method of ‘time stamping’, allows us to compare with your purchase what actually got packaged and shipped from any of our facilities. This will greatly reduce any poor performance or theft that we may incur and we will be able to rush you any item(s) we unintentionally did not give to the carrier (UPS, FedEx, etc.) for your delivery. In the unlikely event that you do not receive any portion of your order, please contact us immediately to begin resolving the situation.

 

Occasionally we may e-mail specials or mail promotional material. All catalogs will come plainly wrapped from A.H. Inc. If you do not wish to receive any correspondence from us, you may unsubscribe from our list at any time.

Prices are subject to change - Please call for availability. Atlantis Hydroponics™ is not responsible for errors in listing, though we will take immediate measures to correct an issue if it should arise.

Please visit a retail store to meet our knowledgeable staff. We pride ourselves on our knowledge about the products we sell and the ability to answer your questions.

All sales are final. Buyer must notify Atlantis Hydroponics™ (hereinafter "Seller") immediately upon receipt if any item is missing, damaged, broken, or if Buyer contends that order is otherwise incomplete or incorrect. Failure to notify Seller immediately of any missing, broken, or damaged item or other contended error in order shall be considered waiver of any claim for such damages. ALL PRODUCTS SOLD BY SELLER ARE INTENDED FOR LEGAL USE ONLY. By ordering merchandise from Seller, Buyer certifies that no product shall be used for any illegal purpose. By ordering merchandise from Seller, Buyer agrees that any claim, controversy or dispute of any sort arising from or related directly or indirectly to this transaction, whether in contract or in tort, shall be adjudicated in a state or federal court in Athens-Clarke County, Georgia, and Buyer hereby consents to exclusive jurisdiction and venue in such courts. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SELLER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.