Atlantis
Hydroponics
opened its first store in 1998, with the drive to help make
hydroponics the future of horticulture. We pride ourselves
in providing knowledge and the best available products to
our customers. Carefully chosen and tested equipment and
nutrients ensure our customers have maximum results with
their plants. We deal in practical, environmentally conscious
methods, mastering how to garden effectively.
PRIVACY
POLICY:
Atlantis Hydroponics holds our customers' right to privacy
in the highest regard. We want our customers to have a safe
and confident shopping experience with every visit. To ensure
this, personal information such as names, addresses, email
accounts, and phone numbers are kept completely confidential.
When ordering, we ask our customers to provide their personal
information so that we can fill product orders properly,
respond to inquiries, and ensure a satisfactory shopping
experience. Should you wish not to provide this information,
please keep in mind that we will not be able to contact
you about your order information, shipping questions, etc.
We respect your privacy and appreciate your trust in the
fact that we will never disclose any information to a third
party vendor, unless absolutely necessary to complete and
fill your order.
Occasionally
we may e-mail specials or mail promotional material. All
catalogs will come plainly wrapped from A.H. Inc. If you
do not wish to receive any correspondence from us, you may
unsubscribe from our list at any time.
Prices
are subject to change - Please call for availability. Atlantis
Hydroponics is not responsible for errors in listing, though
we will take immediate measures to correct an issue if it
should arise.
Please
visit a retail store to meet our knowledgable staff. We
pride ourselves on our knowledge about the products we sell
and the ability to answer your questions.
SHIPPING
& RETURN POLICY:
Should you wish to return an item, contact Atlantis Hydroponics
via phone or email to obtain an RA number. We will accept
returns and exchanges if the item is in its original boxed
condition. Nutrients and liquid items are not accepted for
return. All shipping costs are to be incurred by the buyer
and the return will be subject to a 30% restocking fee.
Most
products are backed by a manufacturer’s warranty.
If you are returning defective products within 30 days of
purchase we we will accept the return, if after 30 days,
please refer to the manufacturers warranty. To avoid voiding
your warranty, be sure to save boxes, reciepts, and warranty
information.
In
an effort to make your On-line shopping experience as trouble
free as possible, Atlantis has adopted a new layer of security
in its packaging and shipping routine. Occasionally mistakes
occur, resulting in the customer not receiving all or part
of their purchase. Going forward every outgoing order is
digitally videoed with a time stamp (date, time and order
number). This method of ‘time stamping’, allows
us to compare with your purchase what actually got packaged
and shipped from any of our facilities. This
will greatly reduce any poor performance or theft that we
may incur and we will be able to rush you any item(s) we
unintentionally did not give to the carrier (UPS, FedEx,
etc.) for your delivery. In the unlikely event that you
do not receive any portion of your order, please contact
us immediately to begin resolving the situation.
***
Please understand that in some cases, you may be receiving
one or more of your items from a different location due
to availability (noted VIA our correspondence).
We
pride ourselves on our shipping standards. Packages are
discreetly wrapped from AH Inc. and are generally shipped
out the same day we receive your order. Please understand
when selecting 1 day, 2 day, and 3 day shipping that the
delivery time is calculated from the time the order leaves
the warehouse. Shipping time excludes weekends and holidays.
A tracking number will be sent to the email address provided
upon the order leaving our warehouse. All orders are sent
with delivery confirmation and are insured up to $100. Should
you wish to waive the signature confirmation, please select
"no signature" or contact us via phone or email.
UPS World Ship rates are used to automatically calculate
shipping costs when orders are placed online. Occasionally,
the amount calculated is not accurate after we pack, measure,
and weigh the boxes and additional shipping charges may
apply. We will contact you to make you aware of additional
shipping charges before we ship the order.
Orders placed on the web over $100 qualify for FREE
SHIPPING. This excludes oversized items and
you will be notified if extra charges apply. Free Shipping
applies to states in the Continental US and excludes Puerto
Rico, Guam, Hawaii, and Alaska.
Inspect
your package upon arrival! If your package arrives and appears
to be damaged, refuse the package and notify us immediately.
We make every effort to pack your order efficiently and
safely to withstand damage. Please call us if a situation
occurs and we will assist you in making a shipping claim.
Si
Habla Espanol - College Park Location 678.510.0032
EDUCATION:
Teaching earth-friendly practices
also translates to directly to the community. Atlantis has
participated in a number of science days, youth-oriented
programs, grade school education, and even art exhibits.
Pictured are some students in a
science class at Eagle's Landing High School. Their teacher,
Mike Hutchings liked the idea of learning to grow hydroponically
so they set up stations at every lab table for the semester.
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| The Brownwood
Rec Center in East
Atlanta is a home away from home to many kids and
teens. Atlantis teamed up with the Brownwood Recreation
Center, a City of Atlanta Bureau of Recreation facility,
to start the first ever Atlanta area program that
teaches kids to learn the benefits of entrepreneurship
and hydroponics.To help them along the way, we donated
a complete indoor garden system for the center. The
goal: to try and raise money for the kids to take
a trip in the spring by growing fresh, organic produce
and culinary herbs for local restaurants, even in
the winter. The relationship is great... A better
product for the consumer and business skills for some
smart Atlanta kids! See
The Growth Here.
Hydro Art
101- Check
out Michael Oliveri's exhibit at the Atlanta Contemporary
Art Center. A professor and artist at the University
of Georgia, he asked us to assist with his beautiful
installation. See
Pics.
Grassroots
Learning - Because
Hydroponics is such a unique style of growing, we
love getting the word out. Atlantis Hydroponics participates
in a number of programs that help kids learn the benefits
of plants and the relationship that we have with them.
Check
out what Ms. Hubbard's kids in Athens learned!
Take
a trip to High Meadows and see their extensive hydroponic
gardening project! Pictures and information coming
soon!
Looking
for the perfect Science Fair project? Just ask us!
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